AFTERMARKET
BOILER PARTS

a division of OEM Boiler Parts

FREQUENTLY ASKED QUESTIONS

Who is Aftermarket Boiler Parts?

Aftermarket Boiler Parts is a division of OEM Boiler Parts, dedicated to the manufacture and sale of repair and replacement parts for boilers and burners.  We specialize in OEM parts for Kewanee and Iron Fireman parts as we own the design and the manufacturing tooling for these products.  In addition, we offer aftermarket parts for virtually all makes of boilers and burners, including Cleaver-Brooks and Gordon-Piatt.

 

Do you ship internationally?

Aftermarket Boiler Parts has been shipping internationally for 13 years. We are well acquainted with all specialized aspects of international business- export packing requirements, INCOTERMS, Letters of Credit, freight forwarders, etc.  We can easily ship to your freight forwarder in then US, or ship directly to your home country.

 

Can we communicate in Spanish?

¡Claro que si, con todo gusto!  Nuestro gerente general vivió varios años en México y ha estado conduciendo negocios por todo Latinoamérica por más de 20 años.  Para facilitar las comunicaciones y minimizar errores, favor de iniciar su contacto con OEM Boiler Parts por escrito.  Haga clic aquí, por favor.

 

How can I pay for my order?

We accept PayPal, as well as MasterCard, Visa, Discover, and American Express credit cards.  For international orders over $500 we will gladly accept an international wire transfer.  US customers may also pay by check.

 

What are your standard payment terms?

Standard payment terms are payment in advance of shipment.  In some cases, depending upon the complexity and/or rarity of the part involved, we might request a 30% down payment with the order.

 

Can I get Net 30 day credit terms with Aftermarket Boiler Parts?

For new customers, the first 3 orders must be paid before shipment.  After 3 orders, we will gladly evaluate the possibility of establishing Net 30 Day payment terms upon receipt of adequate credit references.

 

I am a reseller — can you drop ship to my customer but include my company’s packing list?

Yes, we are happy to do so.  If you desire this service, please make sure to clearly indicate this on your PO to Aftermarket Boiler Parts, and include a copy of your company’s Packing List which you would like us to use with your order.

 

I found you on the internet.  Can I call you for free technical support?

Aftermarket Boiler Parts is a manufacturer and distributor of parts for boilers and burners.  We are not a mechanical contractor, nor are we combustion experts.

 

I’m not sure how to describe my part, can I send you a picture?

Yes, definitely!!  We love this!!  Please email us the model of your boiler along with pictures to sales@aftermarketboilerparts.com

Aftermarket Boiler Parts is not an authorized sales representative of Cleaver-Brooks, Inc. or related to Cleaver-Brooks in any way, nor does Aftermarket Boiler Parts provide or manufacture any genuine, authorized or OEM Cleaver-Brooks replacement parts. Any aftermarket replacement parts for boilers sold or provided by Aftermarket Boiler Parts are manufactured by or on behalf of Aftermarket Boiler Parts and not Cleaver-Brooks. Cleaver-Brooks® is a registered trademarked owned by Cleaver-Brooks, Inc.

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a division of OEM Boiler Parts

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